7/18/2017
Topic:
Missing Interfaces and profiles
bloxsupport1
|
Hi Doug,
You have not install latest freeblox packages, Please follow the below steps to load freeblox
Download Freeblox.tar file from the path http://www.allo.com/sbc.html
Extract the archive freeblox.tar file, using following command
tar xf [download_path]/freeblox.tar
copy the freeblox-x.xx.xx.x86_64.rpm file to the blox machine
Upgrade the currently installed freeblox package to the latest one using the command " rpm -Uvh freeblox-x.xx.xx.x86_64.rpm
"Reboot the system once the up-gradation gets completed
Regards,
BloxTeam |
7/25/2017
Topic:
SIP WAN Profile Limitation
bloxsupport1
|
Hello Josh,
Yes we got the config backup but we didnt get the opensips.log (/var/log/opensips.log)
We don't have any limitation, but we find that during opensips process restart it takes longer time based on number of profile and failed to make the opensips up.
Please send us the log file.
Try the following meanwhile and let us know
After SIP profile configuration and "apply changes" try rebooting the system once and verify
edited by bloxsupport1 on 7/25/2017 |
8/6/2017
Topic:
Topology Hiding
bloxsupport1
|
Is your blox setup is behind firewall NAT ? Does Asterisk PBX resides in internal network(LAN) or Public IP address ?
what is your deployment scenario ?
edited by bloxsupport1 on 8/6/2017 |
8/7/2017
Topic:
Topology Hiding
bloxsupport1
|
Can you share screenshot the media profile ?
also output of following command
$ iptables -L -n
$ ps ax | grep rtp |
8/7/2017
Topic:
Topology Hiding
bloxsupport1
|
have you created media profile ? Can you share screenshot the media profile ? |
8/7/2017
Topic:
Topology Hiding
bloxsupport1
|
I guess you have upgraded the kernel
here is the info for other folks to resolve the issue if you have upgraded, since the module is pre-compiled for kernel 2.6.32-358.el6.x86_64
we can't grantee it works always for updated kernel
but still a workaround is here
$ mkdir -p /lib/modules/$(uname -r)/update/; cp -av /lib/modules/2.6.32-358.el6.x86_64/updates/xt_RTPENGINE.ko /lib/modules/$(uname -r)/updates/ ; depmod -a
edited by bloxsupport1 on 8/7/2017 |
8/14/2017
Topic:
URI error
bloxsupport1
|
Seems like you have mismatched version installed
can you give tell us output of following command ?
$ rpm -qa | grep blox |
8/14/2017
Topic:
Installation from USB
bloxsupport1
|
Blox ISO is based on CentOS 6.4
You can use ISO2USB and follow instruction similar to flashing CentOS 6.4 ISO image
https://wiki.centos.org/HowTos/InstallFromUSBkey |
8/15/2017
Topic:
Geo IP List
bloxsupport1
|
you can find configuration in /etc/geoip_zones/
To update geoip list, you can run geoip_update_wrapper |
8/18/2017
Topic:
Blox Features
bloxsupport1
|
We use rtpengine, currently the behavior is same as you mentioned, kindly update to the latest version and try.
Girish wrote:
RTP pass through whereby the RTP header will be rewritten in the SBC to use itself as an RTP Proxy. -- any one has tried this ? Can please advise how to do it ? |
8/18/2017
Topic:
call drop suddently
bloxsupport1
|
We have restored your configuration and found some configuration issue in creating Trunk
Trunk domain should be Server IP as you have configured to WAN IP
In Inbound configuration, inbound domain should be PBX IP as you have configured to LAN IP.
Please let us know if the issue persists. you can also contact us through skype at "blox.support" for online support
opsit wrote:
and here the config backup fyi, thanks |
8/18/2017
Topic:
Hard Disk in the Cloud
bloxsupport1
|
Blox ISO is based on the centos 6.4, it shouldn't have any problem in installing. data storage will be in /var
Blox generate CDRs, you can access the CDRs by using the command "mysql --user=opensips --password=opensipsrw opensips_1_11" and can check in the acc table.
eafang wrote:
Thanks Blox for the Great work!
Attempting to test out Blox on Google Compute, hence, going through the documentation. Have two questions please:
1. Minimum Requirement says 80GB HDD.
On Google compute, can I use two volumes; Root --> 10GB and DataStore -->> 120 GB and then mount DataStore ?
2. Does Blox Generate CDRs? (please give link to a more advanced documentation)
Thanks in advance
edited by eafang on 8/10/2017 |
8/20/2017
Topic:
Outbound call problem with URI
bloxsupport1
|
Can you please let us the know the version of blox you are using and also please send us your deployment scenario ,Please send us the output of the following command,
$ rpm -qa | grep blox
$ ps ax | grep blox |
8/20/2017
Topic:
CRITICAL:core:receive
bloxsupport1
|
Can you please give us the remote access to verify the issue. you can send the details to [email protected] or you can contact us through skype at "blox.support".
Girish wrote:
Sorry the firmware version details are wrong, the below is right
blox-rpm-keys-1.0.5-2.x86_64
blox_rtpengine-1.0.5-2.x86_64
blox_rtppinhole-1.0.5-2.x86_64
blox_ministun_client-1.0.5-2.x86_64
blox_security-1.0.5-2.x86_64
freeblox-1.0.4-8.x86_64
blox_core-1.0.5-2.x86_64
blox_opensips-1.0.5-2.x86_64 |
8/21/2017
Topic:
Firewall Rules for RTP Engine
bloxsupport1
|
No need to change the port number again you can run the command "service rtpengine restart"
currently you can do as a workaround, will fix it in next update
Girish wrote:
Hello Support,
I face this issue where once the service is restarted I can see the below lines in the firewall opening the RTP engine and ports.
Chain rtpengine (1 references)
pkts bytes target prot opt in out source destination
0 0 RTPENGINE udp -- * * 0.0.0.0/0 0.0.0.0/0 RTPENGINE id:0
0 0 ACCEPT udp -- * * 0.0.0.0/0 0.0.0.0/0 udp dpts:16000:20001
Once I make any changes on the Geo IP Filter like say I remove a country (block a country from the list) and click apply changes then) the firewall rules of RTP engine disappears until I go and change the port under Media from 20001 to say 20002 and apply changes the Rules chain is back.
Please help.
edited by Girish on 8/19/2017
edited by bloxsupport1 on 8/21/2017 |
8/21/2017
Topic:
Codec negotiation
bloxsupport1
|
Can you please send us the packet capture to [email protected]
To take capture, login into the GUI and goto the tools-->Diagnostics-->Packet Capture
Select the Interface as ANY and give the Internal and external ports used, select the timeout for some 90 sec and click on RUN,
Then make a call and hangup and stop the capture and download it and send to us.
Thank you.
Girish wrote:
Hello Support.
Is it possible to enable only G711 A and Mu Codecs for negotiation when placing out and disable other Codecs. I don't want transcoding but always use G711 if offered and offer G711.
Since no transcoding, the incoming offer has G711, G729 but SBC is sending out G729, G711 to the B party and one leg is on G729 and one leg is on G711 resulting in no audio.
If so how to enable / disbale the codes for offer.... |
8/22/2017
Topic:
Outbound call problem with URI
bloxsupport1
|
Please send us the packet capture.
To take capture, login into the GUI and goto the tools-->Diagnostics-->Packet Capture
Select the Interface as ANY and give the Internal and external ports used, select the timeout for some 90 sec and click on RUN. then download it and send the file to [email protected]
mgoegel wrote:
Hi,
I downloaded the latest version last week and reinstalled from scratch.
Output is:
[root@sbc ~]# rpm -qa | grep blox
blox_opensips-1.0.4-8.x86_64
blox_ministun_client-1.0.4-8.x86_64
blox_security-1.0.4-8.x86_64
blox-rpm-keys-1.0.4-8.x86_64
blox_rtppinhole-1.0.4-8.x86_64
blox_core-1.0.4-8.x86_64
blox_rtpengine-1.0.4-8.x86_64
freeblox-1.0.4-8.x86_64
[root@sbc ~]# ps ax | grep blox
1581 ? S 0:39 /usr/sbin/freeblox -f /etc/freeblox/lighttpd.conf
1583 ? Ss 0:00 /usr/bin/php-cgi -c /etc/php.ini.freeblox
12598 ? S 0:02 /usr/bin/php-cgi -c /etc/php.ini.freeblox
15349 ? Ss 0:15 /usr/local/bin/snort -R eth0 -D -Q -N -k none -q -c /var/etc/blox/etc/dpi.conf
62700 pts/3 S+ 0:00 grep blox
I have 1 WAN and 1 LAN interface.
I created one WAN SIP profile, a LAN profile and attached them to a SIP trunk.
Inbound calls will be routed to my PBX, so this part is fine. It's just about the outbound calls, which won't be assigned to the SIP trunk domain (I believe), as my PBX sends appends the request URI (and "To" destination URI) with an "user=phone" parameter.
It looks like, this will blox not find it's destination domain.
Regards
Mario |
8/22/2017
Topic:
Method not allowed
bloxsupport1
|
Can you please let us the know the version of blox you are using and also please send us your deployment scenario, so that we can understand your setup better.
Please send us the output of the following command,
$ rpm -qa | grep blox
$ ps ax | grep blox |
8/22/2017
Topic:
Method not allowed
bloxsupport1
|
Can you send us the complete packet capture?
$ tcpdump -i any -s0 -w call_capture.pcap
note: after call complete press ctrl+c to stop the trace
You can upload the call_capture.pcap (gdrive) and also upload the backup configuration of the blox, goto Tools-->Administration, click on Config Back-up.
Kindly send us download link to [email protected]
Sepp wrote:
Hi and thanks for the reply. The outout of the commands is
rpm -qa | grep blox
blox_opensips-1.0.4-8.x86_64
blox_ministun_client-1.0.4-8.x86_64
blox_security-1.0.4-8.x86_64
blox-rpm-keys-1.0.4-8.x86_64
blox_rtppinhole-1.0.4-8.x86_64
blox_core-1.0.4-8.x86_64
blox_rtpengine-1.0.4-8.x86_64
freeblox-1.0.4-8.x86_64
ps ax | grep blox
2008 ? Ss 0:00 nginx: master process /usr/local/ngx-blox/sbin/nginx
2031 ? S 0:00 /usr/bin/inotify-recursive /var/log/blox-notify
2223 ? S 0:07 /usr/sbin/freeblox -f /etc/freeblox/lighttpd.conf
2228 ? Ss 0:00 /usr/bin/php-cgi -c /etc/php.ini.freeblox
16624 ? S 0:00 /usr/bin/php-cgi -c /etc/php.ini.freeblox
16992 pts/0 S+ 0:00 grep blox
Attached you'll find a rough Sketch of the Deployment, though I'm currently running a single SBC without the MGW.
Best wishes
Sebastian
edited by Sepp on 8/22/2017
edited by Sepp on 8/22/2017 |
8/23/2017
Topic:
CRITICAL:core:receive
bloxsupport1
|
quan.pt wrote:
Hi Girish,
Can you reslove this problem ?
Hello Quan,
please send us the log file after crash /var/log/opensips.log |