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12 days ago
Topic:
Avaya IP Office - 405 Method Not Allowed

JhonQ
JhonQ
Posts: 2
Info sent to your email address, thanks for your help
13 days ago
Topic:
Avaya IP Office - 405 Method Not Allowed

bloxsupport1
bloxsupport1
Posts: 213
Hi,
Can you also please share us your deployment scenario/network diagram with IP's assigned to understand your setup and Config backup of the Blox, Login into GUI, goto Tools-->Administration and Click on Config Backup also send us the complete packet capture file to support@blox.org


Thanks
edited by bloxsupport1 on 1/10/2019
13 days ago
Topic:
Avaya IP Office - 405 Method Not Allowed

JhonQ
JhonQ
Posts: 2
hello
This is my test lab AvayaIpo--->BloxSBC--->Router(NAT)--->SipProvider
Avaya Pbx and Blox SBC are virtual machines running on VMware ESX6.0.0, and Avaya IP Office R11.0.0.2, blox core 1.0.6-24
After configuring the Sip trunk, the OPTION Messages from the AvayaPbx are answered with "405 Method Not Allowed" by the SBC. Although Avaya shows Sip trunk up, all calls fail.


Thanks in advance


12/18/2018
Topic:
SIPREC support?

bloxsupport1
bloxsupport1
Posts: 213
bloxsupport1
bloxsupport1
Posts: 213
Topic: SIPREC support?
andres wrote:
I am also looking for a similar solution.. I have an Asterisk PBX, and I need to "fork" the calls and send them to an external recorder using SIPREC protocol... Unfortunatly, Asterisk does not support SIPREC itself, so I was planning to add a SBC on top on it, and use there the SIPREC protocol. Is BOX able to do it ? I did not find on the manuals or your web site any reference to the SIPREC support on BLOX.....


Hello Andres,
Blox don't have SIPREC support. You can send requirement details to enquiry@blox.org if you wanted to customize Blox to support SIPREC.
12/17/2018
Topic:
SIPREC support?

andres
andres
Posts: 1
andres
andres
Posts: 1
Topic: SIPREC support?
bloxsupport1 wrote:
It is possible, please contact enquiry@blox.org with your requirement details


I am also looking for a similar solution.. I have an Asterisk PBX, and I need to "fork" the calls and send them to an external recorder using SIPREC protocol... Unfortunatly, Asterisk does not support SIPREC itself, so I was planning to add a SBC on top on it, and use there the SIPREC protocol. Is BOX able to do it ? I did not find on the manuals or your web site any reference to the SIPREC support on BLOX.....
11/18/2018
Topic:
Roaming user with same username

jcattan
jcattan
Posts: 6
the config was send
11/18/2018
Topic:
Roaming user with same username

bloxsupport1
bloxsupport1
Posts: 213
can you send the config backup from freeblox to support@blox.org
11/15/2018
Topic:
Roaming user with same username

jcattan
jcattan
Posts: 6
below screenshots with use_domain 0 and 1
11/15/2018
Topic:
Roaming user with same username

bloxsupport1
bloxsupport1
Posts: 213
can you share the screenshot of roaming user status page (status -> roaming user ) ?
11/15/2018
Topic:
Outgoing calls dropped after 30-40 seconds

bloxsupport1
bloxsupport1
Posts: 213
can you send the packet capture of first and second successive calls to support@blox.org
11/15/2018
Topic:
Roaming user with same username

jcattan
jcattan
Posts: 6
for information,
if i add "modparam("usrloc", "use_domain", 1)" in "blox-modparm.cfg" , i've the WAN blox IP address in the domain colon ....
11/15/2018
Topic:
Roaming user with same username

jcattan
jcattan
Posts: 6
Hi,
I'm using blox for roaming users and all work fine ... but .... if i 've 2 users with same username but different domain , blox ignore domain and so the incoming call for roaming user go to the last registered username...
in the freeblox Roaming User Status the domain colon is empty .
What i'm missing ?
Thanks for your help
edited by jcattan on 11/15/2018
11/15/2018
Topic:
Roaming user with same username

jcattan
jcattan
Posts: 6
Hi,
I'm using blox for roaming users and all work fine but if i 've 2 user with same username but different domain , blox ignore domain and so the incoming call for roaming user go to the last registered username...
in the freeblox Roaming User Status the domain colon is empty .
What i'm missing ?
Thanks for your help
11/14/2018
Topic:
Outgoing calls dropped after 30-40 seconds

francois.collerette
francois.collerette
Posts: 14
I am using Skype For Business 2015 which only works in TCP or TLS.
I have this trunk configured in TCP like my other trunks.

The odd things, like I said earlier, is that the second call goes through without any problem.
Almost as if the firstcall "wakes up" the system and then the second call is OK.

bloxsupport1 wrote:
The issue seems to be tcp connection got disconnected for some reason from your phone
Which SIP phone do you use and is it configured with TCP or TLS ?
Can you verify the same with having UDP configured.

francois.collerette wrote:
Hi, I know it's been awhile but I'm still experiencing the same problem.

So let's say I call my cell phone ... the call is answered and about 30-40 seconds later the call is cut.
If I call back right away, I have no problem having a long conversation.

I can't wrap my head around this.
Your support is much apprecated.
11/14/2018
Topic:
Outgoing calls dropped after 30-40 seconds

bloxsupport1
bloxsupport1
Posts: 213
The issue seems to be tcp connection got disconnected for some reason from your phone
Which SIP phone do you use and is it configured with TCP or TLS ?
Can you verify the same with having UDP configured.

francois.collerette wrote:
Hi, I know it's been awhile but I'm still experiencing the same problem.

So let's say I call my cell phone ... the call is answered and about 30-40 seconds later the call is cut.
If I call back right away, I have no problem having a long conversation.

I can't wrap my head around this.
Your support is much apprecated.
11/13/2018
Topic:
Outgoing calls dropped after 30-40 seconds

francois.collerette
francois.collerette
Posts: 14
I noticed this in the "signaling log"
209 blox-1-0-6-stable[17933]: ERROR:tm:msg_send: tcp_send failed
209 blox-1-0-6-stable[17933]: INFO:dialog:reply_from_caller: terminating dialog ( due to timeout ) with callid = [c6ddce3d-ee24-4fb3-bb05-ce25137b273f]

This is the media log :
209 rtpengine[17564]: Unknown flag encountered: 'force'
209 rtpengine[17564]: [c6ddce3d-ee24-4fb3-bb05-ce25137b273f] Closing call due to timeout
edited by francois.collerette on 11/13/2018
edited by francois.collerette on 11/13/2018
11/13/2018
Topic:
Outgoing calls dropped after 30-40 seconds

francois.collerette
francois.collerette
Posts: 14
Hi, I know it's been awhile but I'm still experiencing the same problem.

So let's say I call my cell phone ... the call is answered and about 30-40 seconds later the call is cut.
If I call back right away, I have no problem having a long conversation.

I can't wrap my head around this.
Your support is much apprecated.
11/7/2018
Topic:
reset my GUI password

yacine
yacine
Posts: 1
yacine
yacine
Posts: 1
Topic: reset my GUI password
Hi all,
could some one help me, I forgot my admin password, and I would like to reset my GUI password using command shell,
thanks in advance
10/31/2018
Topic:
CRITICAL memory errors

bloxsupport1
bloxsupport1
Posts: 213
Can you please upgrade the Blox and Freeblox to new version. Downloads are available in our website http://blox.org/downloads.
You can upgrade Blox from the GUI, login-->system-->package upgrade
Also you can upgrade the freeblox from console, command to upgrade is rpm -Uvh [freeblox latest version]

Note: Before upgrading please take the backup configurations, goto Tools-->Administrator-->Config Back-up

If any query you can contact support@blox.org

Thanks
edited by bloxsupport1 on 10/31/2018
10/30/2018
Topic:
CRITICAL memory errors

wreckroot
wreckroot
Posts: 3
[root@sbc ~]# rpm -qa | grep blox
blox-rpm-keys-1.0.6-19.x86_64
blox_rtpengine-1.0.6-19.x86_64
blox_rtppinhole-1.0.6-19.x86_64
blox_ministun_client-1.0.6-19.x86_64
blox_security-1.0.6-19.x86_64
freeblox-1.0.6-19.x86_64
blox_core-1.0.6-19.x86_64
blox_opensips-1.0.6-19.x86_64


Log /var/log/opensips.log shows CRITICAL memory errors

Oct 30 20:30:34 sbc opensips: CRITICAL:core:addstr: lex:addstr: memory allocation error
Oct 30 20:30:34 sbc opensips: WARNING:core:fm_malloc: Not enough free memory, will attempt defragmentation
Oct 30 20:30:34 sbc opensips: CRITICAL:core:yyerror: parse error in config file /usr/local/etc/opensips/blox-wan2lan-allomts.cfg, line 121, column 35-42: no more pkg memory#012


top - 20:34:08 up 1 day, 1:08, 1 user, load average: 0.00, 0.00, 0.00
Tasks: 125 total, 1 running, 124 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.2%us, 0.3%sy, 0.0%ni, 99.4%id, 0.1%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 1922464k total, 479876k used, 1442588k free, 55640k buffers
Swap: 4128760k total, 0k used, 4128760k free, 133808k cached



PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
678 root 20 0 15024 1212 888 R 5.2 0.1 0:00.08 top
28938 root 20 0 714m 6596 284 S 1.7 0.3 0:50.77 opensips
1 root 20 0 19232 1500 1220 S 0.0 0.1 0:01.30 init




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