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3 days ago
Topic:
Calls drop after an hour

Wayke91
Wayke91
Posts: 13
OK after working with support the results were to modify the dialog default timeout to a higher value. In my case I updated it to 28,800 seconds, or 8 hours.

The file to modify is /etc/blox/blox-modparam.cfg.m4

The line to modify:
modparam("dialog", "default_timeout", 3600)
5 days ago
Topic:
Calls drop after an hour

Wayke91
Wayke91
Posts: 13
Thank you for the follow-up. I've made a test call, and have sent the requested items to support@blox.org.
6 days ago
Topic:
Calls drop after an hour

bloxsupport1
bloxsupport1
Posts: 120
Hi,

Please send us the output of the command "rpm -qa | grep blox", also send us the opensips log and packet capture to our support ID, support@blog.org
Please zip the files and send.

Wayke91 wrote:
Hi all,

I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
12 days ago
Topic:
Calls drop after an hour

bloxsupport1
bloxsupport1
Posts: 120
Hi,

Please send us the output of the command "rpm -qa | grep blox", also send us the opensips log and packet capture to our support ID, support@blog.org
Please zip the files and send.

Thanks.

Wayke91 wrote:
Hi all,

I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
13 days ago
Topic:
Calls drop after an hour

Wayke91
Wayke91
Posts: 13
Hi all,

I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
17 days ago
Topic:
Firewall Settings Rebuild

bloxsupport1
bloxsupport1
Posts: 120
cp /etc/sysconfig/iptables.default /etc/sysconfig/iptables
then goto GUI and do apply changes

Thanks

netsteller wrote:
Is there a way to rebuild the firewall rules to a default setting? We backed up our current configuration using Freeblox. We restored the settings to new hardware in Freebox. The last thing we did was change the network settings for the internal LAN and external WAN network cards (different IP addresses). If we "activate" the firewall we cannot get traffic outbound on the WAN side. When we "deactivate" the firewall we can ping websites on the Internet. Sounds like the firewall settings got messed up during the address changes. Any way to reset the firewall settings back to default?
19 days ago
Topic:
Firewall Settings Rebuild

netsteller
netsteller
Posts: 27
Is there a way to rebuild the firewall rules to a default setting? We backed up our current configuration using Freeblox. We restored the settings to new hardware in Freebox. The last thing we did was change the network settings for the internal LAN and external WAN network cards (different IP addresses). If we "activate" the firewall we cannot get traffic outbound on the WAN side. When we "deactivate" the firewall we can ping websites on the Internet. Sounds like the firewall settings got messed up during the address changes. Any way to reset the firewall settings back to default?
20 days ago
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
I sent it again.
20 days ago
Topic:
Opensips crashing

bloxsupport1
bloxsupport1
Posts: 120
bloxsupport1
bloxsupport1
Posts: 120
Topic: Opensips crashing
We have not received the core file from you. Please send it to support@blox.org or you can upload the file into Google drive and share us the link

lopes.sassa wrote:
Any clue?
21 days ago
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
Any clue?
23 days ago
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
Ok, I sent It.
Thanks
24 days ago
Topic:
Opensips crashing

bloxsupport1
bloxsupport1
Posts: 120
bloxsupport1
bloxsupport1
Posts: 120
Topic: Opensips crashing
@lopes.sassa: you will find the core dump file(core.NNN) generated in '/' dir please zip the file and send it to support@blox.org
25 days ago
Topic:
Opensips crashing

bloxsupport1
bloxsupport1
Posts: 120
bloxsupport1
bloxsupport1
Posts: 120
Topic: Opensips crashing
please send us the backup configuration to support@blox.org
You can also contact us through skype at "blox.support" for online support

lopes.sassa wrote:
Anyone can help me?
Thanks!
26 days ago
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
Anyone can help me?
Thanks!
28 days ago
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
Hi, I had 30 SIP profiles, but after so many crashes I reduced to only 3 Lan and Wan SIP profiles but the crashing still happens. The logs above I had using the 3 profiles.
28 days ago
Topic:
media transcoding support of SBC

bloxsupport1
bloxsupport1
Posts: 120
Hi,
we support transcoding feature on SBC, using allo transcoding card.
Please find the link for more info here
https://allo.com/transcoding-card.html

Thanks

sandy wrote:
Hi i am looking for SIP based media transcoding feature on SBC i.e. g.711<---->G.729, kindly let me know if its present in sbc along with some uses cases.

edited by bloxsupport1 on 10/23/2017
28 days ago
Topic:
Opensips crashing

bloxsupport1
bloxsupport1
Posts: 120
bloxsupport1
bloxsupport1
Posts: 120
Topic: Opensips crashing
How many SIP profiles you have created ?


lopes.sassa wrote:
rpm -qa | grep blox
blox-rpm-keys-1.0.5-2.x86_64
blox_rtpengine-1.0.5-2.x86_64
blox_rtppinhole-1.0.5-2.x86_64
blox_ministun_client-1.0.5-2.x86_64
blox_security-1.0.5-2.x86_64
freeblox-1.0.5-2.x86_64
blox_core-1.0.5-2.x86_64
blox_opensips-1.0.5-2.x86_64
10/20/2017
Topic:
Opensips crashing

razmir
razmir
Posts: 1
razmir
razmir
Posts: 1
Topic: Opensips crashing
I'm getting the same issue

lopes.sassa wrote:
Hi,
I'm getting this error since we started to use blox:


Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13294]: INFO:core:sig_usr: signal 15 received
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:core:cleanup: cleanup
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: NOTICE:event_datagram:destroy: destroy module ...
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:switch_state_to_disconnected: disconnect event for 0x7fd38ee224c8
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:reset_all_statements: reseting all statements on connection: (0x7fd38ee234f0) 0x7fd38ee224c8
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:connect_with_retry: re-connected successful for 0x7fd38ee224c8
Oct 19 21:41:25 sbc01 blox-1-0-5-stable[13247]: CRITICAL:core:sig_alarm_abort: BUG - shutdown timeout triggered, dying...

It happens about twice a day.
After this I have to change my "media profile" (like changing the rtp ṕort range) to make the service up again. I tried to restart the rtpengine service, but no deal.
Can you help me?
10/19/2017
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
rpm -qa | grep blox
blox-rpm-keys-1.0.5-2.x86_64
blox_rtpengine-1.0.5-2.x86_64
blox_rtppinhole-1.0.5-2.x86_64
blox_ministun_client-1.0.5-2.x86_64
blox_security-1.0.5-2.x86_64
freeblox-1.0.5-2.x86_64
blox_core-1.0.5-2.x86_64
blox_opensips-1.0.5-2.x86_64
10/19/2017
Topic:
Opensips crashing

lopes.sassa
lopes.sassa
Posts: 9
Hi,
I'm getting this error since we started to use blox:


Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13294]: INFO:core:sig_usr: signal 15 received
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:core:cleanup: cleanup
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: NOTICE:event_datagram:destroy: destroy module ...
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:switch_state_to_disconnected: disconnect event for 0x7fd38ee224c8
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:reset_all_statements: reseting all statements on connection: (0x7fd38ee234f0) 0x7fd38ee224c8
Oct 19 21:40:25 sbc01 blox-1-0-5-stable[13247]: INFO:db_mysql:connect_with_retry: re-connected successful for 0x7fd38ee224c8
Oct 19 21:41:25 sbc01 blox-1-0-5-stable[13247]: CRITICAL:core:sig_alarm_abort: BUG - shutdown timeout triggered, dying...

It happens about twice a day.
After this I have to change my "media profile" (like changing the rtp ṕort range) to make the service up again. I tried to restart the rtpengine service, but no deal.
Can you help me?
edited by lopes.sassa on 10/20/2017




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