bloxsupport1

all messages by user

8/27/2017 Topic: Blox Features bloxsupport1	Can we get the packet capture for the response "SIM is out of money" so that we can analysis the trace and inform you. Blox wont check the voice packet response from the GSM gateway carrier, so if there is any negative reply in signalling it can be manipulated. Tonyb wrote: I an considering using blox but i have a requirement. 1. I have a inbound leg from a Asterisk running A2billing SIP it is sending to 2. a outbound GSM Voice gateway using SIP in the call setup it gets a voice message the carrier saying "the SIM is out of money" 3. We want to route he call to another Voice Gateway using the same dialed number and connect the call for the caller. Can Blox do this. The call is all g711 no codec transcoding. edited by bloxsupport1 on 8/27/2017
9/3/2017 Topic: Firewall bloxsupport1	Hi, You can do it by going to Network--> Device Access Regards, Blox Support Team tinchux wrote: Hi folks! First of all I would like thanks your job. It is really fantastic!. I need a hand with firewall funtionality. I installed blox in a virtual machine and then the gui using de rpm package. The vm have 2 eth, one public and 1 backend connected to my pbx. I have a trunk and roaming users working perfect. I would like to add some configurations to the firewall and for example I could not block icmp packages to my public interface...port forwarding is working ok.... What I'm doing wrong? In firewall config a added a rule to block icmp to my public IP Regards!
9/4/2017 Topic: SIP WAN Profile Limitation bloxsupport1	netsteller wrote: Even after a reboot it still disconnects all profiles. It seems to be more with the trunk configuration. There seems to be a limitation after 13 trunks that creates the issue. I can setup 14 profiles without issues, even applying the changes. As soon as I create the 14th trunk and apply the changes all traffic (sip at least) stops. If I remove the trunk it still doesn't connect, but if I remove either the LAN or WAN profile then the traffic flows again. I even upgraded to the newest 1.0.5-2 version. Any ideas? thx josh output of following command ? $ rpm -qa \| grep blox after apply changes can you run the following command and get the output ? $ ps ax \| grep opensips $ opensips -C -M32 please attach share the /var/log/opensips.log to our support email id [email protected]
9/7/2017 Topic: Append "user=phone" in From_URI for outbound calls bloxsupport1	Hi, With the current version it is not possible to do from the GUI. You can do it manually from back-end. If you need any help please come online through Skype we will help you. Our Skype ID is blox.support Thank you withaya wrote: I setup Blox for manipulate the SIP header of my SIP Proxy to external SIP Trunk which i need to add "user=phone" to original request message. From: <[email protected]:5060> to From: <[email protected]:5060>; user=phone Which condition i need to setup and set the action in HMR? Shall i use append_ctparam or append_urihf? Please see my version below. [root@localhost ~]# rpm -qa \| grep blox blox-rpm-keys-1.0.5-2.x86_64 blox_rtpengine-1.0.5-2.x86_64 blox_rtppinhole-1.0.5-2.x86_64 blox_ministun_client-1.0.5-2.x86_64 blox_security-1.0.5-2.x86_64 freeblox-1.0.5-2.x86_64 blox_core-1.0.5-2.x86_64 blox_opensips-1.0.5-2.x86_64 edited by withaya on 9/6/2017 edited by withaya on 9/6/2017
9/10/2017 Topic: Blox Features bloxsupport1	we couldn't get the file, please mail us to [email protected] or share the uploaded link (gdrive, dropbox) ?
9/10/2017 Topic: SIP WAN Profile Limitation bloxsupport1	Can you try increasing the number of connection for mysql In file: /etc/my.cnf set max_connections [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Disabling symbolic-links is recommended to prevent assorted security risks symbolic-links=0 max_connections=501 and 'service mysqld restart' Let us know if it works edited by bloxsupport1 on 9/10/2017
9/10/2017 Topic: SIP WAN Profile Limitation bloxsupport1	Also we noticed you haven't upgraded freeblox to the same version, you can download and upgrade freeblox rpm https://www.allo.com/sbc.html
9/13/2017 Topic: ShoreTel Dropping Call After 30-40 seconds bloxsupport1	Please follow the user manual and configuration guide to setup the blox. Below is the link to download the manuals https://drive.google.com/open?id=0B5hujoHXcrfGbkIzdmJudHVOU1E sseib wrote: Is there any documentation on how to setup Blox to work with ShoreTel. I am new to this and really dont have any idea where to start.
9/17/2017 Topic: Blox Features bloxsupport1	we have not received any email from you. Tonyb wrote: bloxsupport1 wrote: we couldn't get the file, please mail us to [email protected] or share the uploaded link (gdrive, dropbox) ? I emailed the file.
9/26/2017 Topic: Method not allowed bloxsupport1	Hi, We have resolved your inbound call issue by writing custom script in sip header manipulation by adding the + sign in the Inbound Request URI. Thanks mbronson wrote: Hi Sepp: Did you get resolution on this issue? Would you mind sharing? I am getting the exact same error as you were with a similar design. Thanks!! edited by bloxsupport1 on 9/26/2017
10/11/2017 Topic: How to install Freeblox GUI bloxsupport1	You can use scp, by default ssh should be available in the system. Please let the know the output of the commands $ rpm -qa \| grep blox $ ps ax \| grep blox dataprotectgroup wrote: How do you transfer to the Blox server when ftp and ssh are not available....
10/12/2017 Topic: Default device access bloxsupport1	Try the below command from your Blox machine, $ service iptables stop then try to access and make it enable from GUI and then you can start iptables $ service iptables start Thanks lopes.sassa wrote: Hi, I just disabled the default device access using the freeblox Gui, and now I can't log in the freeblox homepage. How can I set this back? Thanks
10/22/2017 Topic: Opensips crashing bloxsupport1	How many SIP profiles you have created ? lopes.sassa wrote: rpm -qa \| grep blox blox-rpm-keys-1.0.5-2.x86_64 blox_rtpengine-1.0.5-2.x86_64 blox_rtppinhole-1.0.5-2.x86_64 blox_ministun_client-1.0.5-2.x86_64 blox_security-1.0.5-2.x86_64 freeblox-1.0.5-2.x86_64 blox_core-1.0.5-2.x86_64 blox_opensips-1.0.5-2.x86_64
10/22/2017 Topic: media transcoding support of SBC bloxsupport1	Hi, we support transcoding feature on SBC, using allo transcoding card. Please find the link for more info here https://allo.com/transcoding-card.html Thanks sandy wrote: Hi i am looking for SIP based media transcoding feature on SBC i.e. g.711<---->G.729, kindly let me know if its present in sbc along with some uses cases. edited by bloxsupport1 on 10/23/2017
10/26/2017 Topic: Opensips crashing bloxsupport1	please send us the backup configuration to [email protected] You can also contact us through skype at "blox.support" for online support lopes.sassa wrote: Anyone can help me? Thanks!
10/27/2017 Topic: Opensips crashing bloxsupport1	@lopes.sassa: you will find the core dump file(core.NNN) generated in '/' dir please zip the file and send it to [email protected]
10/30/2017 Topic: Opensips crashing bloxsupport1	We have not received the core file from you. Please send it to [email protected] or you can upload the file into Google drive and share us the link lopes.sassa wrote: Any clue?
11/3/2017 Topic: Firewall Settings Rebuild bloxsupport1	cp /etc/sysconfig/iptables.default /etc/sysconfig/iptables then goto GUI and do apply changes Thanks netsteller wrote: Is there a way to rebuild the firewall rules to a default setting? We backed up our current configuration using Freeblox. We restored the settings to new hardware in Freebox. The last thing we did was change the network settings for the internal LAN and external WAN network cards (different IP addresses). If we "activate" the firewall we cannot get traffic outbound on the WAN side. When we "deactivate" the firewall we can ping websites on the Internet. Sounds like the firewall settings got messed up during the address changes. Any way to reset the firewall settings back to default?
11/7/2017 Topic: Calls drop after an hour bloxsupport1	Hi, Please send us the output of the command "rpm -qa \| grep blox", also send us the opensips log and packet capture to our support ID, [email protected] Please zip the files and send. Thanks. Wayke91 wrote: Hi all, I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
11/13/2017 Topic: Calls drop after an hour bloxsupport1	Hi, Please send us the output of the command "rpm -qa \| grep blox", also send us the opensips log and packet capture to our support ID, [email protected] Please zip the files and send. Wayke91 wrote: Hi all, I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?