blox

   

HomeBLOX Support

Get help with installing and configuring Blox SBC

SIP WAN Profile Limitation Messages in this topic - RSS

netsteller
netsteller
Posts: 26


5/24/2017
netsteller
netsteller
Posts: 26
Is there a limitation on the amount of Sip Profiles that can be added?

I have 13 LAN Profiles and 13 WAN Profiles each using a unique port number that match LAN and WAN. Each client has their own port and thats how we route which incoming call goes to which PBX.

Example: "Sip Profile (A) LAN" uses port 1234 and "Sip Profile (A) WAN" uses port 1234. Everything seems to work fine, but when I add 1 more Sip WAN Profile the other 13 profiles stop working.
edited by netsteller on 5/30/2017
0 link
bloxsupport1
bloxsupport1
Posts: 109


5/28/2017
bloxsupport1
bloxsupport1
Posts: 109
You need to map the SIP Profiles using Roaming user

but when I add 1 more Sip WAN Profile the other 13 profiles stop working.

Can you please send us config backup of your settings ?
0 link
netsteller
netsteller
Posts: 26


5/30/2017
netsteller
netsteller
Posts: 26
I have emailed you the backup configuration.

thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


5/31/2017
bloxsupport1
bloxsupport1
Posts: 109
We had received your email
netsteller wrote:
I have emailed you the backup configuration.

thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


5/31/2017
bloxsupport1
bloxsupport1
Posts: 109
We had received your email, we will verify it and will get back to you

netsteller wrote:
I have emailed you the backup configuration.

thx josh

edited by bloxsupport1 on 5/31/2017
0 link
netsteller
netsteller
Posts: 26


7/13/2017
netsteller
netsteller
Posts: 26
Any update on this? We have had to put our Blox project on ice until we get this resolved.

thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


7/17/2017
bloxsupport1
bloxsupport1
Posts: 109
Hello Josh,

How many SIP profiles you are trying to create, MAX ?

Can you send us the /var/log/opensips.log ?
edited by bloxsupport1 on 7/17/2017
0 link
netsteller
netsteller
Posts: 26


7/18/2017
netsteller
netsteller
Posts: 26
I emailed you everything back on May 31st. If was a config backup of the system if I remember correctly. Is there a limit on how many profiles we can have? We are looking at close to 100 WAN profiles if possible, or even half that if not.


thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


7/25/2017
bloxsupport1
bloxsupport1
Posts: 109
Hello Josh,
Yes we got the config backup but we didnt get the opensips.log (/var/log/opensips.log)
We don't have any limitation, but we find that during opensips process restart it takes longer time based on number of profile and failed to make the opensips up.

Please send us the log file.

Try the following meanwhile and let us know
After SIP profile configuration and "apply changes" try rebooting the system once and verify
edited by bloxsupport1 on 7/25/2017
0 link
netsteller
netsteller
Posts: 26


23 days ago
netsteller
netsteller
Posts: 26
Even after a reboot it still disconnects all profiles. It seems to be more with the trunk configuration. There seems to be a limitation after 13 trunks that creates the issue. I can setup 14 profiles without issues, even applying the changes. As soon as I create the 14th trunk and apply the changes all traffic (sip at least) stops. If I remove the trunk it still doesn't connect, but if I remove either the LAN or WAN profile then the traffic flows again. I even upgraded to the newest 1.0.5-2 version. Any ideas?


thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


18 days ago
bloxsupport1
bloxsupport1
Posts: 109
netsteller wrote:
Even after a reboot it still disconnects all profiles. It seems to be more with the trunk configuration. There seems to be a limitation after 13 trunks that creates the issue. I can setup 14 profiles without issues, even applying the changes. As soon as I create the 14th trunk and apply the changes all traffic (sip at least) stops. If I remove the trunk it still doesn't connect, but if I remove either the LAN or WAN profile then the traffic flows again. I even upgraded to the newest 1.0.5-2 version. Any ideas?


thx josh


output of following command ?

$ rpm -qa | grep blox

after apply changes can you run the following command and get the output ?

$ ps ax | grep opensips
$ opensips -C -M32

please attach share the /var/log/opensips.log to our support email id support@blox.org
0 link
netsteller
netsteller
Posts: 26


14 days ago
netsteller
netsteller
Posts: 26
Just e-mailed support the requested info.


thx josh
0 link
bloxsupport1
bloxsupport1
Posts: 109


12 days ago
bloxsupport1
bloxsupport1
Posts: 109
Can you try increasing the number of connection for mysql

In file: /etc/my.cnf set max_connections

[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
user=mysql
# Disabling symbolic-links is recommended to prevent assorted security risks
symbolic-links=0
max_connections=501

and 'service mysqld restart'

Let us know if it works
edited by bloxsupport1 on 9/10/2017
0 link
bloxsupport1
bloxsupport1
Posts: 109


12 days ago
bloxsupport1
bloxsupport1
Posts: 109
Also we noticed you haven't upgraded freeblox to the same version, you can download and upgrade freeblox rpm https://www.allo.com/sbc.html
0 link
netsteller
netsteller
Posts: 26


12 days ago
netsteller
netsteller
Posts: 26
That seems to have fixed it. I just added 4 more profiles and trunks. Thank you very much, again.

thx josh
0 link
netsteller
netsteller
Posts: 26


12 days ago
netsteller
netsteller
Posts: 26
Just upgrade to the newest Freeblox and we have a total of 20 profiles now with no issues. The mysql fix was the key. Thanks again.


thx josh
0 link






Powered by blox.org 1.0.0.0 © 2015