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bloxsupport1

all messages by user

1/25/2017
Topic:
Cannot enable firewall after upgrade to 1.0.0-44

bloxsupport1
bloxsupport1
Hello Pitahui,
Thank you for showing interest in blox
We are working on the issue and it will be addressed in the next release.
As of now you can use the below workaround to fix the issue and can continue your test

Run this below command in the console

#echo "INSERT INTO DEVICE_SETTINGS (NAME, VAL) VALUES('EnableFirewall', '1');" | sqlite3 /etc/freeblox_conf/DB/freeblox.db

Thanks & Regards
Blox Support Team




pitahui wrote:
Applied the firmware and Freeblox upgrade (1.0.0-44). Restored my DB and now the firewall status on the dashboard shows disabled.
When I try to enable it in Tools/Troubleshooting it appears to enable but the status never changes on the dashboard.
2/1/2017
Topic:
Blox configuration as SBC between IPPBX and P-CSCF

bloxsupport1
bloxsupport1
Hello Tiago,
Can you please tell us the version of blox packages installed in your system
You can get the information by running the below command in the console

" rpm -qa | grep blox"

Thanks & Regards
Blox Support Team


tcarvalho wrote:
Hi guys,

I'm new to Blox, which looks very promising, and I'm trying to understand how to configure a SBC in the following structure:

IPPBX(Asterisk) ==> SBC(Blox) ==> P-CSCF(OpenIMS)

So far SIP messages from the PBX reach the SBC but I'm having some trouble configuring the SBC to route them to the CSCF.

Upon receiving an INVITE request the routing scripts identify this call as: "BLOX_DBG: blox.cfg: Got Profile info from cache WAN:sip:..."
but it is dropped further ahead: "BLOX_DBG::: blox-invite.cfg: Dropping SIP Method INVITE received from sip:..."

I'm wondering if the following condition must be true to go on in blox-invite.cfg: " if($avp(PBX)) {" which clearly is not.

Is there any configuration example for scenarios like this?

Thanks in advance.

Tiago
2/1/2017
Topic:
Blox configuration as SBC between IPPBX and P-CSCF

bloxsupport1
bloxsupport1
bloxsupport1 wrote:
Hello Tiago,
Can you please tell us the version of blox packages installed in your system
You can get the information by running the below command in the console

" rpm -qa | grep blox"

We had verified the configuration backup you had sent to us, the configuration you had done is incomplete.
You have created only sip profiles in the blox,you need to configure roaming user configuration also using the sip profiles created and then try to make calls, please refer the user manual and configuration guide in the website for reference

You can also contact us through skype at "blox.support" for online support.

Thanks & Regards
Blox Support Team


tcarvalho wrote:
Hi guys,

I'm new to Blox, which looks very promising, and I'm trying to understand how to configure a SBC in the following structure:

IPPBX(Asterisk) ==> SBC(Blox) ==> P-CSCF(OpenIMS)

So far SIP messages from the PBX reach the SBC but I'm having some trouble configuring the SBC to route them to the CSCF.

Upon receiving an INVITE request the routing scripts identify this call as: "BLOX_DBG: blox.cfg: Got Profile info from cache WAN:sip:..."
but it is dropped further ahead: "BLOX_DBG::: blox-invite.cfg: Dropping SIP Method INVITE received from sip:..."

I'm wondering if the following condition must be true to go on in blox-invite.cfg: " if($avp(PBX)) {" which clearly is not.

Is there any configuration example for scenarios like this?

Thanks in advance.

Tiago
2/13/2017
Topic:
Blox installation on apu2 hardware

bloxsupport1
bloxsupport1
Hello,
You can contact online support through skype at "blox.support" and can explain in detail about the issue, so that we can help you better.

Thanks & Regards
Blox Support Team

chrisnik wrote:
Hello all,

trying to install blox image on a apu2 hardware. It seems that the installation finishes successfully, but when I try to boot the apu2 for the first time, nothing happens.
2/26/2017
Topic:
Anyone able to get remote users to work?

bloxsupport1
bloxsupport1
Hello Pitahui,
Can you please tell us the version of blox you are using and also please send your network diagram so that we can understand you setup better.
You can also contact us through skype at "blox.support" for online support

Thanks & Regards
Blox Support Team


pitahui wrote:
Unable to get remote users to register to Digium Switchvox (Asterisk).
Created internal/external profiles, media profile, roaming profile, but still can't get remote users to connect/register.

Anyone else have this issue? Fix?
edited by pitahui on 2/24/2017
edited by pitahui on 2/26/2017
3/7/2017
Topic:
Read Only SQLITE?

bloxsupport1
bloxsupport1
Hello,
Can you please tell us the version of blox you are using, did you rebooted the machine after installing the freeblox? If not please do reboot and try once again
You can also contact us through skype at "blox.support" for online support

Thanks & Regards
Blox Support Team


cramermp wrote:
Installed blox on a VM and installed freeblox. However, when I try to use freeblox to change things, i get the following errors:
Warning: SQLite3Stmt::execute(): Unable to execute statement: attempt to write a readonly database in /home/freeblox/www/htdocs/shield/Model/device_settings_model.php on line 141"
There are about 15 of these that pop up really quick, then vanish with a "settings successfully saved" message. I recorded my desktop so I could capture the errors, as I don't see these getting logged, but then I don't know where the logs are kept.

I went into one of the php files mentioned, and found a reference to db_mgr.php, so I took a look and saw a SQLite database in /etc/freeblox_config/DB . Looking at messages regarding SQLite and this error, it looked like a file permissions problem, so I changed permissions on the DB folder and the files within to 777. I know this is a huge security risk, but I'm just seeing if I can get it to work somehow; unfortunately opening the permissions on these files/this folder did nothing to resolve my problem.

This is a fresh distro install with essentially zero configuration on it; not sure why I can't start basic configuration, did I mess up somewhere in the install, maybe?
3/9/2017
Topic:
Read Only SQLITE?

bloxsupport1
bloxsupport1
Hello,
Blox Support will be available from 10.00 AM to 5.00 PM IST

For listing out the interfaces installed through the freeblox GUI Please press the refresh button in the Network Status panel in the dashboard

Thanks & Regards
Blox Support Team

cramermp wrote:
What is the best time to reach support? I'm the US. I tried contacting you today at 1pm (-6 UTC), and waited for contact until 5pm, but I'm guessing it's night time in India.

Also, I went wrong when I did a 'yum upgrade', I think, so I did a fresh install, and now freeblox seems to be working.

Unfortunately, I could not configure a network interface, because when adding a new interface the "DEVICE" only has "None" available to select. I tried rebooting to fix, and on reboot something deleted my network configuration. Using 'setup' again didn't work to restore the configuration. I manually created /etc/sysconfig/network-scripts/ifcfg-eth0 and got my interface working again, but I still can't add any network interfaces or use the 'setup' tool to make changes.
3/9/2017
Topic:
version: 1.0.3 Available For Download

bloxsupport1
bloxsupport1
version: 1.0.3-4 stable available for download (git-tag: v1.0.3-4)

Blox Core Modules

* BloxCLI command line utility run via linux user 'admin'
* Domain mapping in blox-listen.cfg to have port binding support
* Removed older openswan and added newer strongswan package
* Modified domain configuration for Trunk and Roaming User

FreeBlox GUI(Freeware License)

* TLS Certificate Generation for minimum 30 Days
* Dynamic SSH Connection via troubleshooting menu
* Packet capture support on GUI
* SIP Domain with optional bind port support while assigned to SIP Profile
* SIP Domain with optional bind host support to map the Blox host
* Upgraded Dashboard with CPU and system information
* Delete CDR Logs with re-authentication
* Customized modification on interface list
* Added service restart button on administration page
* Added support for packet capture via GUI
* Config backup & packet capture download filename will have serial number
* Dashboard with system information
* Modified PHP session validation to disable if _CMDLINE set
* Updated all pages with proper help tips and document help
* Made packages installed to display on package upgrade page
* Added support to download CDR
* Enabled GUI log /var/log/freeblox access.log error.log
* Configurable Shell command will be logged in /var/log/freeblox/error.log


Bugs Fixed:

* Default Blox UserAgent configuration will have version
* Fixed: NAT Ping issue, due to SIP_NAT_PING PING_NAT_ONLY Flags
* Fixed: missing default db entries using migration script
* Log rotation issue fixed
* FreeBlox: SIP domain validation issue fixed
* Made Network routing to persist
* Fixed: LAN2WAN routing logic for connecting rtpengine
* Fixed: CDR display and download issue
* Fixed: SIP Header manipuation issue with append_time
* Fixed: Ethernet interface name change
* Fixed: Outbound Caller ID Name
* Fixed: Trunk From User changed after route_to_gw
* Fixed: SSH disable not working for ubuntu
* Fixed: post install script to overwrite file during upgrade
* Fixed: snort config to get default WAN interface
* Fixed: Logs not displayed
* Fixed: VLAN not getting removed after deleting it
* Fixed: Restore config and Firmware upgrade to wait for response
* Fixed: logrotate to call from cron
* Fixed: All javascript warning and errors from all pages
* Fixed: SIP Header manipulation to store \r\n and not to display
* Fixed: Multiple trunk with same username issue
* Fixed: Progress bar during Firmware and Restore config
3/10/2017
Topic:
version: 1.0.3 Available For Download

bloxsupport1
bloxsupport1
Firmware Upgrade through GUI


  • Download the latest Blox-update-x.x.x-stable-64.tgz from the path http://blox.org/downloads (DOWNLOAD TO UPGRADE BLOX x.xx.xx STABLE HERE)
  • Login to the Freeblox GUI and navigate to the path System --> Package Upgrade
  • Browse and select the downloaded Blox-Update-x.xx.xx-stable-64.tgz file and click on the upgrade button
  • It might take sometime, then it will start upgrading. System will reboot once the upgradation got completed.
  • Please check the screenshot for reference


After upgrading Blox, you can download Freeblox GUI by following the below procedure.

Freeblox GUI Upgrade
  • Download Freeblox.tar file from the path http://blox.org/downloads
  • It will redirect the page to http://www.allo.com/sbc.html
  • Extract the archive freeblox.tar file, using following command
  • tar xf [download_path]/freeblox.tar
  • copy the freeblox-x.xx.xx.x86_64.rpm file to the blox machine
  • Upgrade the currently installed freeblox package to the latest one using the command " rpm -Uvh freeblox-x.xx.xx.x86_64.rpm "
  • Reboot the system once the upgradation gets completed

edited by bloxsupport1 on 3/10/2017
edited by bloxsupport1 on 12/12/2017
3/13/2017
Topic:
Outbound Caller ID issues with 1.0.3

bloxsupport1
bloxsupport1
what is the output of following command

$ rpm -qa | grep blox
3/13/2017
Topic:
Outbound Caller ID issues with 1.0.3

bloxsupport1
bloxsupport1
Yes, the recent changes on CID caused the issue

Fixed: you can find the changes here https://github.com/blox-org/blox-cfg/commits/master

Patch upgrade is available here for download (Blox & freeblox rpm)

https://drive.google.com/open?id=0B5hujoHXcrfGbUhwY3RRMUF3aWs

verify and let us know
3/14/2017
Topic:
What Linux family for ESXi Host setup

bloxsupport1
bloxsupport1
It is based on Linux CentOS 6.4 X86_64
3/20/2017
Topic:
Multi-Tenant Setup

bloxsupport1
bloxsupport1
netsteller wrote:
Is the load balancing or routing by DID been included with the new version?


thx josh


No
3/27/2017
Topic:
FreeBlox is truncating my username

bloxsupport1
bloxsupport1
Found the issue, its while provisioning, will provide you the update by tomorrow.
3/27/2017
Topic:
Interconnection with Broadworks

bloxsupport1
bloxsupport1
ys.seo wrote:
Hi guys.

Have you ever interconnection with Broadworks?


No


ys.seo wrote:

or can you check the attached interop test report?



Not fully supported, Few cases are incompatible
You can share the major use cases you are looking for.
3/27/2017
Topic:
Registration problem

bloxsupport1
bloxsupport1
please provide the following details

> Blox version
> rpm -qa | grep blox
> follow the user manuals / configuration guide (downloaded with freeblox)
> configured sip profie/roaming user screenshots
> you deployment network diagram
edited by bloxsupport1 on 3/27/2017
3/27/2017
Topic:
FreeBlox is truncating my username

bloxsupport1
bloxsupport1
Hello,

You can find the update for Blox in the below URL
https://drive.google.com/open?id=0B5hujoHXcrfGZHE0X1JyMFFqNVE

Update the firmware and freeblox rpm file and continue your testing

Please refer the below link for the upgradation procedure
http://forum.blox.org/topic100-version--available-for-download.aspx#post320

You can also contact us through skype at"blox.support" for online support

Thanks & Regards
Blox Support Team



tim.mcqueen wrote:
My provider gave me a 32-digit random string as a username. After several frustrating days of trying to get service up and running, I noticed that the last digit of my username is being truncated. The username as it was given to me by the provider is:

'589ca85ef4144aedab4c1efe25de8f2e'

which you can see in this image from my admin console:



in the database it appears as:



and it in the SIP REGISTER it appears:



Note that in the last two images the username is missing the 'e' character on the end.

What gives?
3/28/2017
Topic:
Registration problem

bloxsupport1
bloxsupport1
you can mail us support@blox.org along with log file /var/log/opensips.log
3/29/2017
Topic:
Outbound Caller ID issues with 1.0.3

bloxsupport1
bloxsupport1
It has been fixed and new release available for download 1.0.4-8 http://www.blox.org/downloads
3/30/2017
Topic:
Outbound Caller ID issues with 1.0.3

bloxsupport1
bloxsupport1
Can you please send us the packet packet catpure on blox configured Internal and External SIP Profile ports, config backup and /var/log/opensips.log to support@blox.org

1. use the following command to do packet capture

$ tcpdump -i any port internal-sip-port or port external-sip-port -w capture-file.pcap

upload the capture file and logs and share the link via email

2. config backup
Freeblox GUI -> Tools -> Config backup

3. output of following command
$ rpm -qa | grep blox

edited by bloxsupport1 on 3/30/2017
edited by bloxsupport1 on 3/30/2017
edited by bloxsupport1 on 3/30/2017
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