Get help with installing and configuring Blox SBC
Calls drop after an hour
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Wayke91 Posts: 13
11/7/2017
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Hi all,
I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
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bloxsupport1 Posts: 232
11/7/2017
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Hi,
Please send us the output of the command "rpm -qa | grep blox", also send us the opensips log and packet capture to our support ID, support@blog.org
Please zip the files and send.
Thanks.
Wayke91 wrote:
Hi all,
I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
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link
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bloxsupport1 Posts: 232
11/13/2017
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Hi,
Please send us the output of the command "rpm -qa | grep blox", also send us the opensips log and packet capture to our support ID, support@blog.org
Please zip the files and send.
Wayke91 wrote:
Hi all,
I've been having this problem for a while and have not yet been able to figure out what is going on. Calls are getting dropped at around the 1 hour mark, and it is every call so far. Any ideas?
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link
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Wayke91 Posts: 13
11/15/2017
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Thank you for the follow-up. I've made a test call, and have sent the requested items to support@blox.org.
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Wayke91 Posts: 13
11/17/2017
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OK after working with support the results were to modify the dialog default timeout to a higher value. In my case I updated it to 28,800 seconds, or 8 hours.
The file to modify is /etc/blox/blox-modparam.cfg.m4
The line to modify:
modparam("dialog", "default_timeout", 3600)
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